AcaHive Cookie Policy

Last updated: July 2026.

1. About AcaHive

AcaHive is an academic support, tutor-matching and mentorship platform for international students and students across the world that require academic expert mentoring and tutoring. We help students connect with independent tutors, mentors and academic support providers.

For the purposes of this Cookie Policy:

“AcaHive” means AcaHive Ltd. Trading as AcaHive.
“Website” means acahive.com
We, us and our mean AcaHive.
You and your mean users of our website or platform, including students, mentors, tutors and visitors.

2. What are cookies?

Cookies are small text files placed on your device when you visit a website. They help websites work properly, remember your preferences, understand how people use the site and improve your experience.

Similar technologies may include pixels, tags, local storage, tracking links, device identifiers and analytics tools. In this policy, we use the word “cookies” to include these similar technologies.

This Cookie Policy explains how AcaHive uses cookies and similar technologies on our website, platform and related online services.

This policy should be read alongside our Privacy Policy.

3. How we use cookies

AcaHive may use cookies to:

·       keep the website and platform working properly;

·       allow users to log in securely;

·       remember your cookie choices;

·       support booking and diary-management tools;

·       improve website performance;

·       understand how users interact with the platform;

·       help us detect fraud, abuse or security risks;

·       remember preferences such as language, time zone or accessibility settings;

·       measure the effectiveness of marketing campaigns;

·       provide relevant content or advertising, where permitted.

4. Types of cookies we use

4.1 Strictly necessary cookies

These cookies are essential for the website and platform to work. They may be used for:

·       account login;

·       security;

·       fraud prevention;

·       remembering cookie consent choices;

·       platform navigation;

·       booking tools;

·       payment security for AcaHive services;

·       protecting forms and user accounts.

You cannot switch off strictly necessary cookies through our cookie banner because the website cannot function properly without them.

4.2 Functional cookies

Functional cookies help us provide a better user experience. They may remember:

·       language preferences;

·       country or time zone;

·       accessibility choices;

·       saved preferences;

·       display settings;

·       previously completed forms or platform choices.

If you reject functional cookies, some parts of the platform may be less personalised.

4.3 Analytics cookies

Analytics cookies help us understand how visitors use AcaHive. They may tell us:

·       which pages are visited;

·       how long users spend on pages;

·       which links are clicked;

·       what device or browser is used;

·       where website traffic comes from;

·       whether users experience errors;

·       how users move through the platform.

We use this information to improve AcaHive’s website, services, content and user experience.

Where required, we will only use analytics cookies with your consent.

4.4 Marketing cookies

Marketing cookies may be used to:

·       measure advertising performance;

·       understand whether users arrive from adverts;

·       show relevant AcaHive content;

·       limit repeated advertising;

·       measure campaign effectiveness;

·       support social media or remarketing activity.

We will only use marketing cookies where you have given consent.

4.5 Third-party cookies

Some cookies may be placed by third-party services we use. These may include:

·       analytics providers;

·       payment providers;

·       video or webinar platforms;

·       customer support tools;

·       social media platforms;

·       advertising partners;

·       embedded content providers.

Third-party cookies are controlled by the relevant third party. You should review their privacy and cookie policies for more information.

5. Cookie consent

When you first visit AcaHive, you may see a cookie banner asking you to choose which cookies you accept.

You may be able to:

·       accept all cookies;

·       reject non-essential cookies;

·       manage cookie preferences;

·       save your chosen settings.

We will not use non-essential analytics or marketing cookies unless you have given consent, where consent is required by law.

You can change or withdraw your consent at any time by clicking [insert “Cookie Settings” link] on our website.

6. Managing cookies through your browser

You can also control cookies through your browser settings. Most browsers allow you to:

·       block cookies;

·       delete cookies;

·       block third-party cookies;

·       receive warnings before cookies are stored;

·       clear browsing history and site data.

If you block all cookies, some parts of AcaHive may not work properly, including login, account features, booking tools, security features and saved preferences.

7. Cookies and children

Where AcaHive is used by students under 18, we aim to use cookies and similar technologies responsibly.

We do not intend to use children’s personal information for behavioural advertising.

Where required, additional privacy and safeguarding measures may apply for younger users.

8. Updates to this Cookie Policy

We may update this Cookie Policy from time to time.

If we make significant changes to the cookies we use, we may ask you to review or renew your cookie preferences.

The updated version will apply from the date shown at the top of this policy.

9. Contact us

If you have any questions about this Cookie Policy, please contact:

AcaHive Privacy Team
Email: info@acahive.com